Frequently asked questions about virtual mailboxes.
A virtual mailbox is a service that offer a real address. Once you confirm your mailbox number, you can use this to address just like a business or residential address.
With a mailbox at Rent A Mailbox, you get a real street address, not a P.O. Box number. Courier don’t deliver to P.O. Box number. You can’t register a business with P.O. Box number. All of this is possible with our mailbox solution.
Yes, we accept both mail and packages our location. Treat your new address as a home address or business address.
Yes, all of our mailbox addresses can be used for personal or business use. With the Suite Number and Street Address, it is acceptable to open bank account and also for any official Government application form. (i.e. RTA, ATO, ASIC and many others)
We accept payment via credit card, and we accept Visa, MasterCard, and American Express.
Yes, security is very important to us, and we make sure your personal information and mail are kept safe. No more worrying about having your mail stolen along with your identity.
Yes. We will be happy to forward your mail/parcel to you internationally.
Your parcel is stored free of charge for 7 days and after this time there will be a $1/day per item. All mail can be stored longer or you can request a scan to email service.
As according to the Australian Authority and the Police, we require you to submit your personal Identification documents. Acceptable identification document includes: valid driver’s driving licence or passport.
Yes, the maximum parcel weight can not be more than 30 kg and the length or width or height of the package can not be more than 150 cm
You will receive a Email/Mobile notification at no extra cost when mail or package arrives, so that you don’t have to make unnecessary trip to check mail..
Yes, you can authorise another person to pick up your mail by lending them the key to your mailbox or send us a message from the designate email account notifying us of a counter pickup.
Unfortunately this would not be possible as we would have no agreement with the recipient.
Yes. We do offers mail-holding services for mailbox holder. Additional fee may apply.
If you expect a continued increase in the volume of mail you receive, Let us know , We will try our best to accommodate you.
We do offer 200 free mail/parcels per month.
Additional fees may apply if quota is exceeded.
In order to setup a virtual address to receive your mail & packages, you will need to sign up and select a plan. In order to have mail sent to your new Australia Mailing address, you will need to complete the process and send us a valid form of identity.
Yes , as this is a real address, registering your ABN is possible.
Our mailbox is more than a mailbox, Its a real street address that can be used for business or personal use.
Save time and money with our mailbox solutions. Safe and secure